The Best Small Businesses Avoid Making Enemies

As stated in the previous article in this series, he advent of widespread and instant communications in the form of email on the internet has posed another way of miscommunication with your fellow human beings.

This short series of seven articles involves email communications between two individuals.

The series started with People Skills #09 ARTICLE: How to Make People Like You Instantly, when Edith called and welcomed Diane into the community of people utilizing one of the best small business ideas to arrive on the internet in this decade.

The second article in the series found Diane answering Edith’s critique with much humility, following Dale Carnegie’s Principles, in his book “How to Win Friends and Influence People“. It was his principle that states, “If you’re wrong, admit it quickly and emphatically”.

Diane, in thinking about her situation, decides to ask Edith for a little more critiquing, but is sure to emphasize the positive, and avoids any comments that she does not agree with, which may put Edith on the defensive.

This tact Diane learned as she was reading Dale Carnegie’s book “How to Win Friends and Influence People”. The tact of this article “Show respect for the other persons opinions.” “Never say “You’re wrong”.

October 14, 2009


Thank you for your honesty. I have been waiting for your critique. It is right on point.

I have realized this week, as I was re-reading Dale Carnegie’s book, that I am way off on my works to date. I have already started re-writing all my previous assignments and will post those as they are completed.

This week, I am revising my strategy and think you will be pleased with the results.

What I need to know is:

1. I’m thinking I am to change my keywords, is this correct? They currently are: power to change, new experiences, starting your own business

Much thanks for your much anticipated critique, and I am anxiously awaiting your opinion on my keywords so they can be revised accordingly.


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